LEGAL WARNING

You can consult all the information related to the processing of personal data that the Owner collects on the privacy policy page.



CONTENTS



The Owner has obtained the information, multimedia content and materials included on the Website from sources it considers reliable, but, although it has taken all reasonable steps to ensure that the information is correct, the Owner does not guarantee that it is accurate. complete or updated. The Owner expressly declines any responsibility for errors or omissions in the information contained in the pages of this website.

It is prohibited to transmit or send through the website any illegal or illicit content, computer viruses, or messages that, in general, affect or violate the rights of the Owner or third parties.

The Owner is not responsible for any damages or losses that may arise from the use of the information on the Website or that contained in the Owner's social networks.



INTELLECTUAL AND INDUSTRIAL PROPERTY



All rights reserved.

All access to this website is subject to the following conditions: The reproduction, permanent storage and dissemination of the contents or any other use for public or commercial purposes is expressly prohibited without the prior express written consent of the Owner.



LIMITATION OF LIABILITY



The information and services included in or available through this Web site may include inaccuracies or typographical errors. Periodically, the Owner incorporates improvements and/or changes to the information contained and/or the services that can be introduced at any time.

The Owner does not declare or guarantee that the services or contents are interrupted or that they are free of errors, that the defects are corrected or that the service or the server that makes it available are free of viruses and other harmful components without prejudice to the fact that the Owner makes every effort to avoid this type of incident.

The Owner declines any responsibility in the event of interruptions or malfunctions of the Services or content offered on the Internet, whatever their cause.



JURISDICTION



This Legal Notice is governed entirely by Spanish law.

Provided that there is no rule that obliges otherwise, for any questions that arise regarding the interpretation, application and compliance with this Legal Notice, as well as the claims that may arise from its use, the parties agree to submit to the Judges and Courts of the province of Madrid, expressly waiving any other jurisdiction that may correspond to them.



CONTACTO



If you have any questions about these Legal Conditions or want to make any comments about this website, you can send an email to the address: clientes@piandpa.com



DATA PROTECTION:



In compliance with organic law 15/1999 of December 13, on the protection of personal data (LOPD) and law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI_CE), RENDA KID´S ATELIER informs users that this website will treat the data confidentially and exclusively for the purpose of offering the requested services and undertakes not to share, sell or disseminate any data provided by users without their express consent.

For his part, the user is responsible for the veracity and updating of his data and undertakes to notify any modification thereof. Any loss or damage derived from the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the User.

By registering at www.piandpa.com, the User expressly consents to the sending of any communication or information via email. In case of not being satisfied with the above, the User may send an email to clientes@piandpa.com.

PiandPa Users have at all times a right to modify, access, rectify and delete the data that concerns them according to article 34 of the Law on Information Technology and Liberties of January 6, 1978. The aforementioned rights may be exercised by contacting to PiandPa through the email clientes@piandpa.com.

PiandPa does everything possible to protect the personal data of Users thus reducing the risk of loss, damage or misuse of them. Once the information is received, all technical means at its disposal are used to try to prevent unauthorized access. Notwithstanding the foregoing, the responsibility of the User is understood, the custody of their access data and passwords to guarantee the effectiveness of the security measures adopted by the Website.

The data collected by PiandPa will be incorporated into an automated personal data file, which will be the responsibility and ownership of PiandPa, which undertakes to keep secret regarding all the data provided and will only provide information that is strictly necessary to complete the service to its companies. collaborators for information such as carriers, and financial institutions.

The User acknowledges having been informed by PiandPa and expressly authorizes their personal data to be incorporated into this file under the responsibility of the Website, which will be used for the purpose of informing, processing purchase orders and resolving queries raised by the User. .

The Owner reserves the right to make the changes it deems appropriate at any time and without prior notice. Any change in our data protection policy will be published on this page and will be considered effective from its publication.

COOKIES POLICY

This website uses cookies to improve navigation and obtain statistical data on the visits obtained.

A cookie is a small text file that is stored in the user's browser when visiting almost any web page. Its purpose is to allow the website to remember the User's browsing habits and preferences automatically to offer faster and more efficient browsing.

Cookies can only store text and it is usually always anonymous and encrypted. They do not store personal information or allow association to a specific person, being recorded solely for the purposes of operation, security and statistics.

Cookies do not harm your computer or slow it down. The cookies used on this website are safe and only allow the storage of information related to the navigation of the PiandPa User. They do not allow access to other data from the User's browser or read other cookies that exist from other Web pages.

This website uses the following own cookies:

• Management cookies: These are those designed to collect information and store data while you access this website.

And the following third-party cookies:

• Analysis Cookies: Those that allow the analysis of the User's behavior on the Web page and the collection of statistical data in order to improve the offer of products and services, as well as the browsing experience. This website uses IONOS services for this purpose, which allows it to analyze User behavior on the page and collect information anonymously to prepare statistical reports.
• Advertising cookies: These are those that allow a more efficient management of advertising spaces and adapt advertising content to the interests of each user. This type of cookie allows the User to display ads tailored to their previous browsing, but in no case do they collect personal data such as the user's name, telephone number, postal or email address.

The User can configure his browser to notify him on the screen that he is going to receive a cookie. Likewise, all Internet browsers allow the user to enable, block or delete cookies installed on their equipment by configuring the browser options that they have installed. The steps to do so are available in the help menu of each browser.

If the User decides not to accept the use of cookies and thus adjusts it in the configuration of their browser, this will not prevent access to the information on the www. pianspa.com that will continue to function properly in the use of them.

The use of this website implies that the user gives their express consent to the use of cookies according to the terms and conditions provided in this policy, without prejudice to the measures to deactivate and eliminate cookies that the User may adopt.

You can contact us for any clarification or doubt through the email address: clientes@piandpa.com

GENERAL TERMS AND CONDITIONS OF SALE



1. IDENTIFYING DATA OF THE OWNER:

These general terms and conditions of sale comprehensively regulate all sales transactions that can be offered, loaned or made from the online store located on the website www.piandpa.com.

These terms and conditions may be modified at any time, the user being informed of the existence of any new version of these that contain changes that are substantial.



2- THE USER:

The access, navigation and use of the website, confers the condition of user, for which reason all the conditions established herein, as well as their subsequent modifications, are accepted from the moment the navigation begins on the website, without prejudice to the application of the corresponding legal regulations of obligatory compliance as the case may be. The user assumes his responsibility for the correct use of the Website. This responsibility will extend to:



. Make use of this Website only to make legally valid inquiries and purchases or acquisitions.

. Do not make any false or fraudulent purchase.

. Provide truthful and lawful contact information.



The user declares to be over 18 years of age and have the legal capacity to enter into contracts through this Website.



3- ORDERS



No valid order can be made without expressly accepting, through the boxes provided for this purpose, the terms and conditions and the privacy policy of PiandPa.

All orders will be considered purchase offers subject to these terms and conditions. PiandPa reserves the right to accept them if the requirements set forth in them are not met.

Once an order has been placed, the system automatically generates a receipt receipt. However, this confirmation does not imply the automatic acceptance of the order, since PiandPa reserves the right to collect additional information, related to identity and address to guarantee both a correct delivery of the order, and to ensure the absence of related fraud. with transactions.

Orders can be placed 365 days a year, at any time, except when the service is suspended for maintenance or other commercial circumstances or force majeure.

Any order is subject to product availability. In the event that it is not possible to deliver an order due to supply problems or not having enough stock, the user will have the option of waiting until the product is available or canceling the order.



4 -DELIVERY



It will be considered that the delivery has been made, at the moment in which the user or a third party acquires material possession of the products.

The delivery time of the order will vary depending on the shipping method selected and will be indicated on the website once the order confirmation is obtained. Although the delivery time is established in the sales conditions, delays may occur due to reasons beyond PiandPa's control, which will be resolved as quickly as possible.



5- PRICE AND PAYMENT



It is understood that the price of each product is the one that will appear on the website at the time of placing the order. The user must pay the marked price, including applicable taxes, along with shipping costs that will be added to the final price to be paid. Prices can be modified by PiandPa at any time and without prior notice, without affecting orders already confirmed. However, even confirmed, PiandPa will not be obliged to fulfill orders when the price is incorrect, especially when the error is obvious and easily recognizable.



The accepted means of payment are:



WIRE TRANSFER

DEBIT/CREDIT CARD



PiandPa reserves the right to change the payment methods, being able to create new ones or delete any of the existing ones. If the change in the method of payment affects an order that has already been placed, PiandPa will contact the client to inform them of said change, offering them the option to cancel or order if they deem it appropriate.



6-SHIPPING COSTS AND DELIVERY TIMES:



Orders placed from Friday at 2:00 p.m. will not be processed until the following Monday.

In the event that at the time of delivery there is no one to receive the package, we promise to try a second time without additional costs.

Shipping costs include VAT, but no other taxes, fees, or duties. If the order must go through customs, PiandPa will not cover the expenses that this process entails.



7- CHANGES AND RETURNS

The user has the right to make any change or return within a period of 15 calendar days without the need for justification. The term will expire 15 days from the moment the User or a third party has acquired material possession of the product.

To exercise the right of return, it will be necessary to notify it through an indicated email:

-Order number.

-Products to return

-Reason for return.

Once we receive the email, we will notify the courier to pick up the package:

The products must be packaged in their original or similar packaging.

They must be addressed to RENDA KID´S ATELIER SL (PiandPa). C/ Gaztambide 74, 28003 Madrid

Unless you tell us otherwise, we will pick it up at the same address where the delivery was made.

You will receive the amount of the return through the same payment method used in the purchase in an estimated time of 10 days from the receipt of the product in our warehouse.

Return shipping costs will be deducted from the amount to be refunded according to the rates published in the shipping section, except in the following cases:

If shipping on the initial order was free

If the return is due to a product defect or an error in the order shipped.

For any question or clarification, write to: clientes@piandpa.com.

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